FAQs
Answers before you book.
A quick guide to treatment, insurance, payments, pregnancy care, pediatric care, and what to expect during visits.
What is Cold Laser Therapy?
Cold Laser Therapy, also known as Low-Level Laser Therapy (LLLT), is a non-invasive treatment that uses low-intensity laser light to reduce inflammation, relieve pain, and accelerate tissue healing.
It’s painless, safe, and effective for conditions like soft tissue injuries, joint pain, arthritis, and post-surgical recovery. Most patients feel little to no sensation during treatment.
What is Therapeutic Ultrasound?
Therapeutic Ultrasound is a treatment that uses sound waves to penetrate deep into tissues. It promotes blood flow, reduces inflammation, and speeds up the healing of soft tissue injuries.
It’s especially helpful for sprains, strains, tendonitis, and muscle tightness. Treatments are comfortable and typically last just a few minutes.
What is Cupping Therapy?
Cupping therapy involves placing special suction cups on the skin to promote circulation, reduce muscle tension, and encourage healing. It’s commonly used for back pain, shoulder tightness, and overall muscle recovery.
Some patients may experience mild circular marks after treatment—this is a normal and temporary response as circulation improves in the treated area.
What is Scraping (Instrument-Assisted Soft Tissue Mobilization)?
Also referred to as Gua Sha or Graston technique, scraping uses specialized tools to break up fascial restrictions and scar tissue in the muscles.
This technique helps increase mobility, reduce pain, and restore function, especially in chronically tight or injured areas. Patients may feel a deep massage-like pressure during the treatment.
What is Myopulse Therapy?
Myopulse therapy is a gentle electro-stimulation therapy used to relax muscles, reduce inflammation, and accelerate tissue repair. It sends low-voltage electrical impulses into the muscles and soft tissues, helping with pain relief and recovery.
Unlike traditional electrical stimulation (like TENS), Myopulse is often more comfortable and targets deeper tissue layers without causing muscle contractions.
What insurance do you accept?
Insurance providers and coverage options can change frequently. Currently, our office accepts the following:
- PEHP
- Blue Cross Blue Shield (including Federal plans)
- United Healthcare
- UMR
- Select Health/Select Med (coverage may vary by plan—please call for details)
- Medicare Assignment
- All Auto Accident Insurance Coverage
- If you have questions about your specific plan, our office staff is happy to verify your benefits prior to your first visit.
What if I do not have insurance, or my services aren’t covered?
No insurance? No problem. We offer flexible payment options tailored to individual needs. Many of our patients choose to pay directly for their care and find it to be both affordable and cost-effective. We'll work with you to make sure you can still receive the care you need without insurance coverage.
Can I use my FSA or HSA to pay for services?
Yes, most Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) can be used to pay for services and products provided at our office. We also provide itemized receipts for reimbursement purposes if needed.
Coverage and rules may vary based on your plan administrator, so we recommend checking with your FSA/HSA provider to confirm your plan’s specific requirements.
How long does it take to get better?
Each patient and condition is unique. Dr. Teran Ford and Dr. Michael Hawks will work with you to create an individualized treatment plan aimed at resolving your health concerns as quickly and effectively as possible.
Many patients report significant symptom relief—even up to 40%—after just the first visit. Your results may vary based on your condition, consistency with treatment, and your participation in any recommended home care.
How long will an average visit last?
Most follow-up visits last approximately 20 minutes. Your initial consultation and exam may take 30 to 60 minutes, depending on your health history and the complexity of your condition.
We prioritize quality care over rushing appointments, and every patient is treated with the time and attention they deserve.
What is chiropractic care?
Chiropractic is a healthcare profession focused on the diagnosis and treatment of disorders involving the musculoskeletal and nervous systems—especially those related to the spine. Chiropractic care often involves hands-on techniques like spinal adjustments, which restore joint mobility and help reduce pain and improve physical function.
Does a chiropractic adjustment hurt?
Most adjustments are not painful. Some patients may experience temporary discomfort, especially if the area being treated is already inflamed or sensitive. If you have concerns, Dr. Teran will take time to discuss them with you and ensure you're comfortable throughout your treatment.
Is chiropractic care safe for children?
Absolutely. Chiropractic care is safe and often highly effective for children. In fact, children tend to respond more quickly than adults. We tailor all treatments based on age, size, and individual needs, using gentle techniques for our younger patients—including infants.
We've successfully treated children for a range of issues, including colic, ear infections, and general musculoskeletal concerns. We've even treated patients as young as 3 days old.
What conditions do chiropractors commonly treat?
We commonly help patients with:
- Neck and back pain
- Headaches and migraines
- Sciatica
- Joint pain (shoulders, hips, knees, etc.)
- Auto accident injuries
- Sports injuries
- Postural imbalances
- Prenatal and pediatric care
- If you're unsure whether chiropractic care can help with your condition, we offer consultations to discuss your specific situation.
Is it safe to receive chiropractic care during pregnancy?
Yes. Chiropractic care during pregnancy can be both safe and beneficial. Many pregnant patients find relief from lower back pain, hip discomfort, and pelvic alignment issues. Dr. Teran uses specialized techniques and equipment to ensure safety and comfort throughout your pregnancy.
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